Frequently Asked Questions

Everything you need to know about your FLEXTAIL shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

At FLEXTAIL, we are committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.